Industry specific skills

- Experience working with multiple digital and traditional marketing strategies, tools and platforms
- In depth understanding and experience of both B2C and B2B clients and marketing approaches
- Years of experience delivering digital and print solutions giving a deep and firm understanding of each
- Experience working on inbound content-based strategies
- Good understanding of performance marketing and utilising data to target and optimise PPC campaigns
- UX experience with web and app platforms delivering conversion rate optimisation solutions
- Understanding of emerging technologies such as voice search, augmented reality and AI

Software and programming experience

  • Excellent experience on both Windows and MAC platforms
  • Comprehensive skills throughout MS Office suite
  • Strong skill level with Adobe Creative Suite
  • Experience working in CMS systems including Concrete 5, Joomla, WordPress and Umbraco
  • Working knowledge of platforms such as Trello, BaseCamp, Slack, Traffic Live, Power BI, Harvest, Asana, and multiple other cloud-based solutions
  • Ability to write HTML & CSS and an understanding of multiple web-based coding practices


Employment History

Date: Feb 2019 - Present
Company: CAB Studios, Alcester, Warwickshire
Position: Account Manager

  • Worked directly with the MD on multiple levels to manage the agency, the team, and drive new business
  • Planned, prepared and presented detailed pitches and closed sales with new clients
  • Managed a team of 3 SAMs, 2 AMs and a studio manager
  • Worked with CS team to identify new opportunities with existing clients to uplift accounts
  • Provided senior support and direction to CS team
  • Built top level relationships with multiple key clients

Date: Oct 2016 - Sept 2017
Company: indigoRiver Creative Ltd., Samborne, Worcestershire
Position: Account Manager

  • Planned and carried out client meetings, prepared detailed pitches and closed sales
  • Worked with the global marketing manager of a large client to deliver a global campaign involving multiple digital and traditional marketing assets (multi-channel)
  • Managed client communications, expectations throughout multiple projects at any given time
  • Worked with development team to complete projects on time and on budget

Date: April 2008 - Oct 2015
Company: Edge Design Solutions Inc., Lacombe, Alberta
Position: MD / Account Manager

  • Planned and carried out initial client consultations, prepared detailed pitches and closed sales
  • Managed client communications, expectations throughout multiple projects at any given time
  • Worked with development team to complete projects on time and on budget
  • Generated new business through website, PPC, business networking and client referrals
  • Oversaw day to day operations of the business including managing staff and corporate finances

Date: 2002 - 2008
Company: Various Agencies
Position: Graphic Designer, Web Developer, Office Manager

Networking & Community Involvement

  • Active board member on local Chamber of Commerce (1 Year)
  • Nominated for “Small Business of the Year” Award in local community (2014)
  • Member of BNI Red Deer Corridor (2 Years)
  • Donated time and resources to a number of local charities and non-profit organisations